Telecom company
Multinational telecommunications company Сlient is a multinational telecommunications company. It predominantly operates services in the regions of Asia, Africa, Europe, and Oceania. Company is a
UX
4testers Agency — a Reputable Provider of Crowdtesting Services
You will get more customers, loyalty and brand awareness by enhancing digital User Experience in every channel
What we do
We help brands to research and create a great digital User Experience and see their products by the eyes of real customers
How
Using our advanced methods we answer strategic questions:
– What affects Customers choice or rejection?
– How to make Customers for life?
– How to lure your competitor’s Customers?
Where
Everywhere!
We research, fix, design and upgrade user journey in all possible digital channels: web-sites, Android and iOS mobile apps, social media, chat-bots.
Why
We definitely know that digital has become a new reality and we want to help your brand to evolve in this rapidly changing environment
Customers’ insights
Find out which followers support your service, why they do that, and what promotes them to prefer your offer to other alternatives on the market.
Improved user experience
If you know about the problem, you can solve it. This simple law allows companies to provide better services and show their detailed attention to consumers’ demands.
Remote user testing audits
Save your time, energy, other resources and devote them to other B2B or B2C processes of your e-commerce strategy.
A powerful competitive advantage
Keeping all the elements of your product under control will help you to produce better versions and upgrades. Thus, your offer will be more valuable in comparison to others in your niche environment.
QA
Quality Assurance Services
Another significant element of our analytics technology, manual QA testing services and quality assurance outsourcing by 4testers will diagnose your application on bugs-presence/occurring and help you to achieve the next prosperity:
Decrease or even eliminate possible losses
Accompanied by crowdsourcing, checking whether each function performs satisfactory on different devices and platforms will allow you not to be shocked by overwhelming issues you may find after release if usability testing wasn’t done.
Being proactive due to our functional testing services
You will explore your software’s hidden vulnerabilities and get a key understanding of which steps to take to fix them.
Process
Making sure that the selected processes to produce an application/website will help you meet your project’s objectives.
Access to all the documentation
So that you are be able to track your progress in fixing the found issues.
Boost customer-corporation relationships
Since our services include crowd research, the brand awareness and your trust into clients’ opinion will promote a better understanding and evaluation of your offer among consumers. A great pre-release advertising, isn’t it?
Diverse
Our crowd testers own different types of devises, operational systems, browsers and can use additional software to ensure high quality assurance tests
Competitor Research
With our help, you will find out all the strengths and weaknesses of your digital channels and evaluate your competitors’ advantages and disadvantages.
CR
Create a unique valuable offer
Define which procedures require to be updated and aren’t effective anymore — everything to create a unique valuable offer to interest the majority of target users.
The target audience
In our crowd testing research only those people take part who can really purchase from you, who buy on a regular basis, have purchased earlier, or buy from your competitors.
Under the spotlight
Through in-depth interviews, surveys, testings and other metrics, we will find out why consumers choose and do not choose your product or service.
Customer Journey puts your wise
You will learn everything about the customers! From the emergence of desire to re-purchase or lifelong loyalty. And at which of these stages they may not buy from you.
Digital Channel Efficiency
How do your communication channels work together? What if a free chatbot can be more profitable than expensive email marketing? And how a bunch of a site + Instagram can lead to more repeated sales?
A competitor’s piece of cake
Find out the real picture of your competitor’s performance, whether he’s really doing well or bad. Probably, they have channels that generate good profit, but you are not even aware about it.
4testers Agency
Guarantees to conduct surveys and research among the target audience interested in your products and services, so that you’ll obtain reliable data about your competitors, usability testing and quality assurance findings.
Besides, by getting the advanced user experience research you can achieve the highest product efficiency.
Our experts will conduct a UI-UX-QA solutions overview to define its after-release success and predict your digital performance.
Advantages
Global testers panel
We are covering 92 countries and all continents
Target audience
Create and test products exclusively with your real target audience
Own methods
We created dozens of methods for solid user testing
Research background
Our mother brand is a leading provider in research world from 2001
Agile approach
Dedicated teams and agile methods for every project
Cost-effective
Our remote Eastern Europe team can easily handle Global challenges
Numbers we are proud of
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Countries coverage
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Without outsource
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Years of research background
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Unique methods
Our Clients Testimonials
We would like to highlight efficient business processes, accuracy and rapidness of results processing, ability to quickly respond to any kind of request, continuous effort aimed at improving quality of provided services, quality control at all stages and great collaboration between members of the project team. We have a solid 3-year experience in conducting projects in cooperation and ready to recommend this company as a reliable and experienced supplier.
Retail Processes and Mindset department
Team leader Retail Processes and Mindset
We are working in project covering 37 countries and 4 continents. Team is a trustworthy partner who is ready to implement global project design and high standards requirements. I am ready to recommend colleagues as experts in the field of market research.
HQ, Global Management
Global Sales Management
We have successfully conducted unique voice recognition application-testing project in several European markets.
Project covered thousands of unique testers, multiple languages, iOS and Android devices.
Company is a reliable partner that delivers high-quality data as promised according to our specifications.
The cooperation was excellent and we are looking forward to possible further joint projects.
Marketing Manager
Marketing Department
I would like to share my positive experience.
We are working in the framework of new application development, covering:
- Alfa and beta UI/UX app testing;
- Bugs finding;
- User experience journey.
We are currently covering markets in 3 regions (EMEA, LATAM & North America)
Team is a very flexible partner who is always ready to adapt to rapid project design changes and high standards requirements, and go the extra mile to make it happen.
Head of Delivery
Strategic projects
Cases
Jewelry brand
Shaping the service to shine like a diamond Sunlight – shaping the service to shine like a diamond Russian local company providing the distribution of
Payment system
Multinational financial services corporation Leading payment system, adherents of new technologies. For more than 50 years, the company has been striving to improve the world.
