Our brand essence
When our 4Service group team started to think about creating our new brand we immediately looked around.
We jumped into the world of product testing and we saw an unbelievable growth opportunity.
An opportunity to help applications, web-sites, brands, features, payment systems, ioT and other digital solutions become even better, even more client-centric.
We studied our competitors and rivals, industry and competencies
Our team looks at the digital world through the eyes of a real client, digs into the details and customers emotional state during interaction with the product.
We definitely know why we are different.
We do not just find bugs - we bring strategic answers
We are different because our roots came from the research
We do not just work with experts – we involve target audience
Global testers panel
We are covering 92 countries and all continents
Create and test products exclusively with your real target audience
We created dozens of methods for solid user testing
Dedicated teams and agile methods for every project
Our remote Eastern Europe team can easily handle Global challenges
We help local and global digital brands to test their products and see them with the eyes of real customers
We are the team of research dreamers
We are the people who help the new digital generation companies to create great products and incredible services
We mix emotions and objectivity
We are those guys who boldly take up the tasks of any difficulty level
We are different and we encourage this philosophy
Innovation and flexibility are something that we definitely can’t take away
We are ready to be unpredictable and creative
We live in the era of global changes and challenges.
This is a race of technology and improvements, advantages and features.
This is a battle between virtual reality and live communication.
This is an era of omnichannel approach and high-efficient technology.
The offline world has long ceased to grow as fast as digital and often our reality does not keep pace with virtuality.
Our mission is to ensure that the competition between these two worlds strikes the truth and that digital products will become our daily based real helpers.
Is it possible to use digital solutions to improve our reality? We believe that the answer to this question is a firm: "Yes."
All the projects that we perform are unique. Not even that, we do just execute - we create. Whether it’s a simple testing of applications or web-sites, chat bots or a complex study of client experience with smart devices - we create project design that helps to get to the point and solve the task in complex. All in all, it helps to test everything and create a great product, with a minimum of bugs and errors.
We synthesized our 19 years of research experience with more than 450 brands and combined metrics that help us to dive into your audience's soul. We know exactly what they feel when they use your application, product or web site and interact with your brand. Whilst understanding the emotions, barriers and feelings you will definitely become the first and overtake your competitors.
Team and processes are the essential part of joint project success. We are aimed at negotiating constantly and we know what flexibility and agile are not just by words. Iterations and timely delivery of projects are the goals for us. We never sacrifice the quality and are completely honest with our customers.
We use service design approaches and believe that products should be created with the participation of the client. Co-creation is a key principle of our work, therefore we attract target audience to our projects, which can then be converted into real clients of your brand.
By attracting a various number of different opinions and people in our projects, we achieve a quantitative objectivity of data and help to minimize common issue of research error.
We firmly believe that people choose services and products not only because of functionality, but rather by emotional state and feelings that they receive during interactions with specific brand.
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