Countries:
Croatia, Poland, Hungary, Romania, Slovakia, Ukraine, Belarus, Israel
Tests performed:
581
Client’s field:
Payment systems, banking
Research period:
Apr 2017– Dec 2017
Client:
NDA
Cooperation duration:
6 months
Number of testers:
462
In order to achieve the major goal our client has, and with the background of constant expansion within coverage, there was the need to test newly developed cards as a part of pre-launch research.
The new cards needed to be tested for adequate functioning, as well as for compatibility of the devices within the transfer chain. Apart from this, due to majority of people still using cash withdrawals, the testing needed to cover for this direction as well.
«The introduction of new payment cards is fraught with difficulties in tracking their functioning.»
"For the successful implementation of new payment cards, it is necessary to configure their performance and help consumers understand the value and appropriateness of their use."
According to the purpose and requirements of the Client, an extensive study was prepared covering 7 countries.
Program’s aim:
The main goal of the Client was to issue new types of cards and adapt them in certain countries. Using our testers database, the Client received valuable information on the quality and adequacy of the functioning of cards in various locations.
The client was provided with the ongoing supply of new and diverse data which resulted in successful calibration of the system and ensured the correct release in the countries.
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